员工上网行为管理不是什么新鲜的事物，十几年前就有了。
只是随着技术的发展，现在越来越精细化了，只要员工连上公司提供的网络，员工在网上的行为，在企业那边基本是透明的。
检测员工跳槽倾向算是员工上网行为管理软件在hr领域的应用，这也不是什么高明的技术，作为提供网络给员工使用的企业方，理论上员工任何发送和接受到的数据都可以被抓取到，包括微x等社交工具的聊天内容，。
只是这两年该类型产品的报表越来越详细了，员工访问求职网站次数、聊天关键词、以及简历投递次数，都可一目了然。通过这个强大的报表分析，企业可以比较容易的看出来最近哪些员工有跳槽的想法。
网络流传比较广的是这张图片，不过这张图应该是IT厂商搞的测试图片，因为网传该图片出自知乎内部截图，经数字化转型网核实，知乎并没有这个客户导向部的部门，整个事件看起来更像是厂商为了推广自己的产品，搞的事件营销，一个假新闻或者捕风捉影的公关炒作。
关于这个疑似假新闻事件的文章里面充斥着炒作的软广告，不少流传甚广的文章到处都是该产品很神奇，行业占有率高、上市公司研发，大企业都在用，价格便宜3年仅需一点点钱、功能介绍、客户案例等字眼的“销售卖点”。
国美部署过该类系统，之前一份《关于违反员工行为规范的处罚通报》内部文件曾登上社交平台热搜。通报文件称，根据相关规定，国美员工在办公区域禁止从事与工作无关之事，比如，玩电脑游戏、上网聊天、听音乐等。这份处罚书包含了员工的所在部门，姓名，甚至后台的非工作流量情况。
一、使用该类产品的企业比如国美违法吗？
先不谈违法不违法的问题，缺少人情味，缺少人文关怀是真的。这和之前被曝光的某家企业规定上厕所时间性质差不多，如果一家企业要靠监视员工这种手段，而不是首先考虑如何改善管理手段提升绩效提升员工积极性的话，估计不是走下坡路也离倒闭也不远了。
根据数字化转型网的律师顾问底敏（德恒上海律师事务所）的意见，即使告知了员工，收集员工在上班时候的互联网行为数据，仍然可能违反《个人信息保护法》，企业处理员工个人信息，需要向员工告知处理目的、方式、种类、期限等(第17条)，并获取员工个人同意或是基于人力资源管理所必需(第13条)，但判断离职很难被认定为人力资源管理必需。
如果公司没有告知，或者告知不够清晰，在个人信息保护越来越受重视的中国，更是随时有可能吃劳动官司赔钱，声名狼藉。
所以啊，各位IT经理、IT总监、CIO在安装这种软件的时候一定要谨慎，毕竟企业吃官司了被舆论一边倒的骂了，背锅的还是广大IT同仁们。
如果没有告知其他同事，可能会危及自己的人身安全：哪天因为打小报告，回家路上被其他部门同事揍一顿也是有可能的。
二、研发和销售此类产品的IT软件厂商违法吗？
不违法，卖刀的从来都不违法，只要刀符合生产标准。刀用的不是地方会违法。
但无论是搞假新闻炒作还是蹭负面新闻的热点，市场公关部门都是玩火自焚，流量有了，名声坏了，即使这样的监管系统采购买单的是企业和老板，普通员工没啥关系话语权，但是甲方企业现在哪个不标榜“人文关怀、尊重员工”，招致白领雇员们反感一致声讨的软件产品系统，企业上了这个产品恐怕离职率反而要飙升了，HR招人更困难了，毕竟没有人愿意待在“东厂西厂锦衣卫”的环境里。
翻译：
Employee online behavior management is not a new thing, more than ten years ago.
However, with the development of technology, it is becoming more and more refined. As long as employees are connected to the network provided by the company, their online behaviors are basically transparent in the enterprise side.
Detecting employees’ job-hopping tendency is regarded as the application of employees’ online behavior management software in hr field, which is not a smart technology. As an enterprise that provides network for employees, theoretically any data sent and received by employees can be captured, including the chat content of social tools such as Micro x.
However, in the past two years, the report of this type of product has become more and more detailed. The number of employees’ visits to job websites, chat keywords, and resume delivery times can be clearly seen. Through this powerful report analysis, enterprises can easily see which employees are thinking of changing jobs recently.
This picture is widely circulated on the Internet, but IT should be a test picture made by an IT manufacturer, because the picture was taken from an internal screenshot of Zhihu. After verification by the digital transformation website, Zhihu does not have such a customer-oriented department. The whole incident seems to be an event marketing conducted by the manufacturer to promote its own products. A fake news or groundless PR stunt.
Articles about this suspected fake news event are filled with hype of soft advertising, many popular articles are everywhere that the product is amazing, the industry share is high, the listed company research and development, large enterprises are in use, the price is cheap for 3 years only a little money, function introduction, customer cases and other words “selling point”.
Gome has deployed such a system, after an internal document, “Notice of Punishment for violating employee codes of Conduct,” became popular on social media platforms. According to the regulations, Gome employees are prohibited from engaging in non-work-related activities in the office area, such as playing computer games, chatting online and listening to music, the document said. The punishment includes the employee’s department, name, and even non-work traffic in the background.
Are companies that use such products, such as Gome, illegal?
Digital transformation network
Let’s not talk about the illegal issue, the lack of human touch, the lack of humanistic care is true. This is similar to the nature of an enterprise’s toilet time regulation that was exposed before. If an enterprise relies on the means of monitoring employees instead of first considering how to improve management methods to improve performance and improve employee motivation, it is probably not going downhill and close down.
According to the opinions of Di Min (Deheng Shanghai Law Firm), the legal consultant of Digital Transformation network, even if employees are informed, collecting the Internet behavior data of employees at work may still violate the Personal Information Protection Law. Enterprises need to inform employees of the purpose, method, type and period of processing of employees’ personal information (Article 17). And obtain the employee’s personal consent or based on the human resource management necessary (article 13), but judgment dimission is difficult to be recognized as the human resource management necessary.
If the company does not inform, or does not inform clearly enough, it may lose money in a labor lawsuit at any time in China, where personal information protection is becoming more and more important.
So ah, you IT manager, IT director, CIO in the installation of this software must be cautious, after all, the enterprise to be sued by public opinion one-sided scold, back or the majority of IT colleagues.
If you don’t tell other colleagues, you may endanger your personal safety: you may get beaten up by colleagues in other departments on the way home for tattling.
Are IT software vendors who develop and sell such products breaking the law?
It’s not illegal. It’s never illegal to sell knives, as long as they meet manufacturing standards. It’s illegal to use a knife in a different place.
However, no matter it is hyping up fake news or catching hot spots of negative news, the marketing public relations department is playing with fire and getting burned. With the traffic, its reputation is bad. Even if it is the enterprise and the boss who pay the bill for the purchase of such a supervision system, ordinary employees have no relationship to speak, but now any enterprise of Party A does not show “humanistic care and respect for employees”. White collar employees hate the software product system, which may increase the turnover rate and make it more difficult for HR to recruit employees. After all, no one wants to stay in the “West factory factory” environment.
本文由数字化转型网（www.szhzxw.cn）根据公开资料原创而成，作者：数字化转型网木铎；编辑/翻译：数字化转型网默然。
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