不是软件正在吞噬世界,而是数字服务正在吞噬世界,数字化本质上是数字服务化。
一、软件正在吞噬世界,不,数字服务在吞噬世界
内裤外穿的不一定是超人。
软件、数据在数字时代是如此重要,以至于“软件正在吞噬世界”、“数据正在吞噬世界”,这样的论断被越来越多的人认同。但不要以为内裤外穿就能变成超人,不抓住数字化本质,只能治标不治本。
1. 软件正在吞噬世界
2011年,Netscape公司创始人、.com泡沫重要参与者、硅谷著名投资人马克安德森在华尔街日报上发表了那篇著名文章《软件正在吞噬世界》,在文中安德森讲到,互联网公司都是软件公司,“软件还正在吞噬许多被广泛认为主要存在于实体世界的行业的价值链”,“每个行业的公司都必须做好迎接软件革命到来的准备”,准备好应对来自软件企业的激烈竞争。(软件正在吞噬世界)
这篇雄文在互联网上广为传播,其内容极具前瞻性,其预测在后来的十年一一被验证,的确,最成功的公司都是软件公司。于是许多企业从软件开始进行数字化转型,不设上限的预算投入,大肆扩招软件团队,疯狂抢夺软件人才,以致于每个初创企业都缺一个CTO,似乎只要上了软件,就能拿到通往数字时代的船票,就能轻轻松松在竞争中取胜。 数字化转型网www.szhzxw.cn
2. 微信来往之战
连阿里也这么认为,只要有了最好的软件团队,做出最好的软件,就能取得成功。
2013年底,针对微信推出微信支付进入支付领域与支付宝竞争,阿里祭出了密谋已久的秘密武器:来往,从社交领域向微信发起挑战。无论从哪个方面看,来往相对微信都不落下风。产品功能略胜一筹,来往在功能上与微信几乎完全一致,甚至还多出了年轻人更为喜欢的阅后即焚。技术质量不分伯仲,阿里和腾讯都是有强大技术实力的大厂,高并发乃是本行,质量保障能力优秀。市场营销声势浩大,大V马云亲自出马,并邀请了诸多大V好友上阵摇旗呐喊,同时借助淘系力量,淘女郎全面入驻,发动数万阿里员工把自己的亲朋好友拉进来往,一时间,来往掀起了全民热潮,热度爆棚,用户飙升。然而让人完全没想到的是,来往的落幕是如此之快,砸钱买来的喧嚣仅仅持续了短短一段时间,简直就像一场闹剧,真正是眼见他起高楼,眼见他宴宾客,眼见他楼塌了!后来中国移动、罗永浩、字节跳动纷纷推出了各自的社交产品,号称要把微信拉下马来,但无一成功。 数字化转型网www.szhzxw.cn
这是典型的以表为本,软件的确在吞噬世界,这对今天的人来说是一种显而易见的现象,但并不是只要做软件就能成功。
3. 数据正在吞噬世界
与软件正在吞噬世界类似的还有数据、敏捷、中台等等,套上数据正在吞噬世界,敏捷正在吞噬世界,中台正在吞噬世界,一点也不违和。数据是要素,数据是资产,每个企业都把自己的数据当成宝贝,纷纷投资数字中台,建立数据团队,把所有能用不能用的数据都先收集起来,把数据资产积累起来先。
实际上最早意识到数据力量的也是阿里,早在2014年,马总就提出,未来将从IT信息科技走向DT数据科技,于是阿里系开始扩大数据团队,从外挖来数据科学家,后来引来了互联网公司的争相仿效。新科上任的数据科学家被挖来探索DT,但他们也不知道该如何入手,在渡过了前几个月的适应期后也觉得需要做点业绩,于是跟我们这些原有的技术团队抢夺业务,即便我们团队已经意识到数据的重要性,挖来了微软小冰的技术专家,奈何数据正当红,卷不过他们。但有了数据,有了数据科学家,也不意味着业务成功,这些数据科学家在几年折腾以后,纷纷出走互联网公司回归校园。 数字化转型网www.szhzxw.cn
4. 不,是数字服务正在吞噬世界
软件不是数字化的本质,数字化本质是数字服务化,数字服务正在吞噬世界。

数字服务是以数字形式向用户提供的服务,它主要由用户、服务、软件、数据、网络、硬件等要素构成。数字服务是软件,数字服务是硬件,数字服务利用网络,数字服务产生并记录数据,但反向并不成立。
- 服务是一种为用户创造价值的活动,数字服务是使用数字形式提供给用户的服务。
- 用户是服务的使用者,他/她可以是人,也可以是另一个数字服务。
- 软件是数字服务的主要载体,即便不是,数字服务中也通常会用到软件。
- 硬件上运行着软件,有时,硬件也是数字服务的载体。
- 数据是用户与数字服务间的通讯信息,也是数字服务的服务记录。
- 网络是数字服务向用户提供服务的边界,有网络之处就可以为用户提供数字服务。
数字化就是数字服务化,服务才是本质,用户和服务才是核心。软件、数据、硬件、网络只是基础。也就是说,数字服务化一定会上软件,但上软件未必是数字服务化,把这里的软件换成数据、硬件、网络、云、AI、大模型一样成立。
这才是微信来往之战的真相,微信这个为数亿用户提供正常社交关系服务的数字服务,接受来往这个买来数百万用户畸形社交关系的数字服务的挑战,说会蚂蚁撼大树也不为过,其结局在开场时就毫无悬念。这场大战也为后来的钉钉企业微信之战埋下了伏笔,来往团队用钉钉这个数字服务转战企业,为企业提供工作关系服务,杀出了一条新路。 数字化转型网www.szhzxw.cn
二、数字服务吞噬世界简史
数字服务化以软件、数据、硬件、网络为基础,其每一项基础的大版本升级都带来了数字服务的大版本升级迭代,它从上世纪60-70年代开始,80-90年代进入企业视线,2000年起迈入正轨,2010左右蓬勃发展,现在仍在快速发展中。
1. 单机计算

单机计算是数字服务的首次出现。当时计算机刚被发明出来不久,基本以单机形态存在,主要承担政府军工、科技教育、巨型企业的计算任务,后来单机开始向大型机发展,计算能力越来越强。其典型应用包含用在民兵2导弹上的第一个嵌入式系统,IBMOS/360大型机操作系统等。
2. 信息化

信息化是以企业内部用户为服务对象的数字服务。从上世纪90年代起,硬件层面PC机开始普及走进企业,企业构建局域网成本大幅下降,局域网开始普及,以CS软件、关系数据库为代表的企业软件开发能力逐渐成熟,以数据库为基础为企业提供了数据存储能力,数据挖掘为企业管理决策提供助力,这为企业信息化创造了可能。于是信息化,也就是面向企业内部用户进行数字服务的数字化转型,成为了越来越多企业的重要选项。信息化的典型应用是会计电算化、办公自动化OA和企业资源计划ERP等。
信息化以企业自身为服务对象,向企业内部员工提供企业业务相关的数字服务,管理和效率成为了信息化的关键词。借助数据挖掘为企业管理者提供决策支持,利用企业软件帮助员工提升流程效率,利用信息化技术来进行企业业务流程再造从而提升企业的市场竞争力。信息化还带动了企业再造、业务流程重组BPR的管理思潮,至今仍被广泛应用。 数字化转型网www.szhzxw.cn
3. 互联网

互联网本质上也是数字服务。2000年后,PC和笔记本走进千家万户,光纤入户互联网普及,以浏览器为代表的Web开发兴起,互联网时代到来。互联网企业利用互联网向海量PC用户提供数字服务,赚的盆满钵满,互联网企业的成功成功掀起了传统企业互联网转型的跟风热潮。
服务对象的变化带动了服务内容的创新。互联网以互联网用户为服务对象,向海量互联网用户提供互联网数字服务,业务创新成为了互联网的关键词。“羊毛出在猪身上,狗买单”的互联网商业模式在互联网时代盛行,利用互联网来接触海量互联网用户,探索新的商业模式转化盈利,让大量互联网公司取得了成功。受互联网赚钱效应的吸引,大量传统企业纷纷开始涉足互联网转型。
4. 移动互联网

移动互联网本质上也是数字服务。从2009年起,3G、4G移动通信网络成熟,WIFI大面积覆盖,以iPhone为代表的智能手机开启了移动互联网时代,APP开发成为热潮。相比PC用户,移动用户的用户数、使用时长大幅增长,因为移动互联网的出现,以前的互联网被称为PC互联网。
移动互联网最大的改变是用户的巨大改变,以前只有PC用户在工作生活中使用互联网,移动互联网的用户几乎是每个人,从家用、工作的场景变成了全场景全时段覆盖,大大促进了数字服务的覆盖范围,也为服务内容创新带来了极大便利,数字服务基本已经覆盖了生活工作的方方面面。用户在哪里,服务就在那里,互联网企业纷纷启动了移动互联网转型,例如腾讯就在微信成功后舒了一口气,说自己拿到了移动互联网时代的船票,传统企业自然也不甘落后,纷纷开始了移动互联网转型。
5. 大数据、数智化

大数据、数智化也是数字服务,围绕数据维度玩出了花。2012年后,随着互联网、移动互联网的成熟,PC、智能手机、物联网的发展,大量数据被沉淀下来,以Hadoop的出现为标志的大数据技术开始成熟,企业开始在为用户提供的数字服务中运用大数据技术,AI开始受到广泛关注,以ChatGPT为代表的大模型掀起了全球的大模型热潮。 数字化转型网www.szhzxw.cn
在硬件网络逐步迈入成熟的时候,大数据、数智化从数据这个基础要素发力,改变了数字服务的服务能力,为业务创新提供了基础,大数据杀熟、数字化营销等逐渐为大众所熟知,AI人工智能逐渐开始在数字服务中应用。
三、再谈数字化、信息化
1. 数字化本质
数字化本质上是数字服务化,数字化发展史是数字服务不断吞噬世界的发展过程。
综上所述,单机计算、信息化、互联网、移动互联网、大数据、数智化,这是数字服务的发展历程,也是数字化发展史,随着数字服务在社会、经济中的占比不断上升,随着数字化对我们的社会、经济造成了越来越深的影响,人们开始感受到数字时代的来临。
2. 数字时代
数字时代是数字服务走上舞台,开始成为主角的时代,通常情况下我们把2000年称为数字时代元年,没有把单机计算、信息化纳入数字时代的范畴。 数字化转型网www.szhzxw.cn
互联网的普及是一个重要的转折点,是人类社会正式迈入数字时代的标志。从1995年到2001年左右,大量互联网与资讯科技企业股价被不断推高,然后在高点暴跌,史称.com泡沫。这是数字时代的标志性事件之一,它代表着数字服务成为一股重要的经济力量登上舞台,互联网企业只需要提供有价值的数字服务就能获得用户、就能上市,虽然当时大多数互联网企业还未盈利。它标志着数字服务开始对股市这种社会经济重要组成有了很大的影响力,实际上互联网公司成为了后来20年的股市明星。
对数字服务来说,互联网带来的更重要的转折是数字服务终于打破企业边界,从企业范畴走到社会范畴。数字服务可以成为一个企业的对外端口,为企业外的用户、企业外的数字服务提供服务。当数字服务可以代表企业,数字服务可以成为数字服务的用户,基于数字服务的社会创新(跨企业)就出现了,数字服务相互连接,数字服务形成生态网络,数字服务形成了一个平行于物理世界的数字世界。其中一个典型案例就是支付宝,它串联、整合了多个银行的数字服务,向客户提供了网上支付这一数字支付服务,支付宝与后来的微信支付连接形成的金融支付网络成为了中国无现金社会的基础设施。
3. 数字化 vs. 信息化
数字化,还是信息化,这是一个经常被问到的问题,这是对数字化、信息化概念边界不清晰导致的问题。

信息化是一种数字化,它是建立在局域网、办公硬件、企业软件、数据报表基础上的数字化,以企业自身作为服务对象,在企业边界内,围绕企业内部业务流程、管理提供服务。
数字化主要是指数字时代的数字化,是建立在互联网/移动互联网、PC/智能手机/数字设备、数字服务网络、大数据AI基础上的数字化,它打破了企业边界,以企业外部合作伙伴/供应链/客户为主要服务对象,通过连接、整合外部数字服务网络生态为其服务对象提供服务。(PS:这里用到了生态、连接、整合、边界等数字时代流行语。) 数字化转型网www.szhzxw.cn
关于信息化数字化的最重要争论就是,我们上了最先进的软件、集成了大模型、使用了互联网和智能硬件,是数字化还是信息化?就像我们前面说过,数字服务的核心是用户和服务,只要服务的用户不变,提供的服务不变,更换了所有的基础设施也不能改变数字服务的本质。不管应用了多么先进的基础设施,只要还是在企业边界内,把互联网做成局域网,数字服务与世隔绝/可以拿进来但不对外提供,以企业管理层为主要服务对象,这种关起门来的数字化还是信息化,换汤不换药罢了。君不见,还有很多企业上线了最先进的数据中台,积累了大量数据,只为辅助企业管理层管理决策,只为部门管理层提供业务报表,其主要成果就是做驾驶舱、建大屏。

翻译:
Digital nature: Digital is essentially digital service
It is not software that is eating the world, it is digital services that are eating the world, and digitalization is essentially digital servitization. 数字化转型网www.szhzxw.cn
Software is eating the world. No, digital services are eating the world
You don’t have to be Superman to wear underwear.
Software and data are so important in the digital age that “software is eating the world” and “data is eating the world” are more and more people agree. But do not think that wearing underwear can become superman, do not grasp the digital nature, can only treat the symptoms and not cure the root cause.
Software is eating the world
In 2011, Marc Andreessen, the founder of Netscape, an important participant in the dot-com bubble, and a well-known Silicon Valley investor, published his famous article in the Wall Street Journal, “Software is Eating the World.” In the article, Andreessen said that Internet companies are software companies. “Software is also eating up value chains in many industries that are widely thought to exist primarily in the physical world,” and “companies in every industry must be ready for the software revolution to come,” ready to deal with fierce competition from software companies. (Software is eating the world)
The article, which was widely circulated on the Internet, was so forward-looking that its predictions were validated over the next decade that, indeed, the most successful companies were software companies. So many companies start from the software for digital transformation, no cap on the budget investment, expand the recruitment of software teams, crazy grab software talent, so that every startup is short of a CTO, it seems that as long as the software, you can get the ticket to the digital era, you can easily win in the competition. 数字化转型网www.szhzxw.cn
The wechat battle
Even Ali believes that as long as you have the best software team and make the best software, you can succeed.
At the end of 2013, in response to wechat’s launch of wechat Pay to enter the payment field and compete with Alipay, Ali offered a secret weapon that had been conspiring for a long time: communication, and challenged wechat from the social field. No matter from which point of view, the relative wechat does not fall. The product function is slightly better, Laiwang is almost exactly the same as wechat in function, and even more young people prefer to read and burn. Technical quality is not equal, Ali and Tencent are big factories with strong technical strength, high concurrency is this line, excellent quality assurance ability. Marketing is huge, big V Ma Yun personally, and invited many big V friends to wave the flag and shout, at the same time with the power of Amoy, Amoy girls fully settled, launched tens of thousands of Ali employees to pull their relatives and friends into the traffic, for a time, the traffic set off a national boom, heat explosion, users soared. However, it is completely unexpected that the end of the exchange is so fast, throwing money to buy the noise only lasted for a short period of time, it is just like a farce, really seeing him rise tall, seeing him feast guests, seeing his building collapse! Later, China Mobile, Luo Yonghao, ByteDance have launched their own social products, claiming to bring down wechat, but none of them succeeded. 数字化转型网www.szhzxw.cn
This is typical of tablet-based, software is eating the world, it is a phenomenon that is obvious to people today, but it does not just make software to succeed.
Data is eating the world
And software is eating the world similar to data, agile, middesk, etc., set on data is eating the world, agile is eating the world, middesk is eating the world, it is not inconsistent. Data is an element, data is an asset, every enterprise regards their data as a baby, has invested in digital center, set up a data team, collect all the data that can be used or not, and accumulate data assets first.
In fact, the first to realize the power of data is also Ali, as early as 2014, Ma Zong proposed that the future will be from IT information technology to DT data technology, so Ali department began to expand the data team, from the outside to dig data scientists, and later attracted Internet companies to follow. The new data scientists were dug to explore DT, but they also do not know how to start, after the adaptation period of the first few months, they also feel the need to do some performance, so with us these original technical teams to snatch business, even if our team has realized the importance of data, dug up Microsoft Xiaoice technical experts, but the data is red, volume but they. However, with data and data scientists, it does not mean business success, and these data scientists have left Internet companies to return to campus after several years of tossing. 数字化转型网www.szhzxw.cn
No, digital services are eating the world
Software is not the essence of digitalization, the essence of digitalization is digital services, and digital services are eating the world.
Digital service is a service provided to users in digital form, which is mainly composed of users, services, software, data, network, hardware and other elements. Digital services are software, digital services are hardware, digital services utilize networks, digital services generate and record data, but the reverse is not true.
Service is an activity that creates value for users, and digital service is a service provided to users in digital form. 数字化转型网www.szhzxw.cn
A user is a user of the service, he/she can be a person or another digital service.
Software is the primary vehicle for digital services, and even if it is not, software is often used in digital services.
Hardware runs software, and sometimes hardware is also a vehicle for digital services.
Data is the communication information between users and digital services, and is also the service record of digital services.
Network is the boundary where digital services provide services to users, and where there is a network, digital services can be provided to users.
Digitalization is digital service, service is the essence, users and services are the core. Software, data, hardware, networks are just the basics. That is to say, digital services must be software, but software is not necessarily digital services, and the software here is changed into data, hardware, network, cloud, AI, and large models. 数字化转型网www.szhzxw.cn
This is the truth of the battle between wechat and wechat, the digital service that provides normal social relations services for hundreds of millions of users, accepts the challenge of the digital service that buys deformed social relations for millions of users, it is not too much to say that the ants will shake the tree, and the outcome is no doubt in the opening. This war also laid the groundwork for the later Dingding enterprise wechat war, and the team used the digital service to move to the enterprise and provide working relationship services for the enterprise, and killed a new way.
A brief history of digital services Eating the world
Digital servitization is based on software, data, hardware, and network, and the major version upgrade of each of its foundations has brought about the iteration of the major version upgrade of digital services, which began in the 1960s and 1970s, entered the enterprise’s sight in the 1980s and 1990s, and entered the right track since 2000, and flourished around 2010, and is still developing rapidly.
Single-machine computing
Single-machine computing was the first appearance of digital services. At that time, the computer was just invented soon, the basic single-machine form exists, mainly to undertake the government military industry, science and technology education, giant enterprise computing tasks, and then the single-machine began to develop to the mainframe, computing power is getting stronger and stronger. Typical applications include the first embedded system used on Minuteman II missiles, the IBMOS/360 mainframe operating system, etc. 数字化转型网www.szhzxw.cn
Informatization
Informatization is a digital service that serves the internal users of an enterprise. Since the 1990s, hardware-level PCS have become popular in enterprises, the cost of building local area networks has dropped significantly, and local area networks have become popular. Enterprise software development capabilities represented by CS software and relational databases have gradually matured, providing data storage capabilities for enterprises based on databases, and data mining has helped enterprises to make management decisions. This creates the possibility for enterprise informatization. Therefore, informatization, that is, the digital transformation of digital services for internal users of enterprises, has become an important option for more and more enterprises. Typical applications of information technology are accounting computerization, office automation OA and enterprise resource planning ERP.
Informatization takes the enterprise itself as the service object, and provides the enterprise business related digital services to the internal employees. Management and efficiency have become the key words of informatization. Data mining is used to provide decision support for enterprise managers, enterprise software is used to help employees improve process efficiency, and information technology is used to reengineer enterprise business process to enhance the market competitiveness of enterprises. Informatization has also led to the management trend of enterprise reengineering and business process reengineering BPR, which is still widely used today. 数字化转型网www.szhzxw.cn
Internet
The Internet is also essentially a digital service. After 2000, PC and notebook into thousands of households, optical fiber into the household Internet popularization, Web development represented by browsers rise, the Internet era arrived. Internet companies use the Internet to provide digital services to a large number of PC users, earning a pot full of money, and the success of Internet companies has successfully set off a boom of traditional enterprises to follow the trend of Internet transformation.
The change of service object drives the innovation of service content. The Internet takes Internet users as the service object and provides Internet digital services to a large number of Internet users, and business innovation has become the key word of the Internet. The Internet business model of “wool comes out of pigs, dogs pay” prevails in the Internet era, using the Internet to contact a large number of Internet users, exploring new business models to transform profits, so that a large number of Internet companies have achieved success. Attracted by the money-making effect of the Internet, a large number of traditional enterprises have begun to get involved in the Internet transformation.
Mobile Internet
The mobile Internet is also essentially a digital service. Since 2009, 3G and 4G mobile communication networks have matured and WIFI has covered a large area. Smart phones represented by iPhone have opened the era of mobile Internet, and APP development has become a boom. Compared with PC users, the number of mobile users and the duration of use have increased significantly, because of the emergence of the mobile Internet, the former Internet was called the PC Internet.
The biggest change of the mobile Internet is the huge change of users. Previously, only PC users used the Internet in work and life, and almost everyone uses the mobile Internet. From home and work scenes to full scene and full time coverage, it greatly promotes the coverage of digital services and also brings great convenience to service content innovation. Digital services have basically covered all aspects of life and work. Where the user is, the service is there, Internet companies have started the mobile Internet transformation, for example, Tencent breathed a sigh of relief after the success of wechat, saying that he got the ferry ticket in the mobile Internet era, traditional enterprises naturally are not willing to lag behind, have begun the mobile Internet transformation. 数字化转型网www.szhzxw.cn
Big data, number intelligence
Big data and number intelligence are also digital services, which play out flowers around the data dimension. After 2012, with the maturity of the Internet and mobile Internet, the development of PC, smart phone and Internet of Things, a large amount of data was deposited. Big data technology marked by the emergence of Hadoop began to mature, enterprises began to apply big data technology in the digital services provided by users, and AI began to receive wide attention. The big model represented by ChatGPT has set off the global big model craze.
When the hardware network gradually maturates, big data and digital intelligence force from the basic element of data, change the service capability of digital services, provide the foundation for business innovation, big data kill mature, digital marketing and so on gradually become familiar to the public, AI artificial intelligence gradually began to be applied in digital services.
Third, talk about digitalization and informatization
Digital nature
Digitalization is essentially digital service, and the history of digitalization is a process in which digital services continue to devour the world. 数字化转型网www.szhzxw.cn
To sum up, single computing, information, Internet, mobile Internet, big data, digital intelligence, this is the development process of digital services, but also the history of digital development, as digital services in society, the proportion of the economy continues to rise, as digital on our society, the economy caused more and more profound impact, people begin to feel the advent of the digital era.
The digital age
The digital era is the era when digital services stepped onto the stage and began to become the protagonist. Under normal circumstances, we call the year 2000 the first year of the digital era, and we have not incorporated stand-alone computing and information technology into the category of the digital era. 数字化转型网www.szhzxw.cn
The popularization of the Internet is an important turning point and a sign that human society has officially entered the digital age. From 1995 to around 2001, the stock prices of a large number of Internet and information technology companies were pushed up and then collapsed at their peaks, known as the dot-com bubble. It was one of the defining events of the digital age, representing the emergence of digital services as a major economic force, and the emergence of Internet companies that only needed to provide valuable digital services to gain users and go public, even though most Internet companies were not yet profitable. It marked the beginning of digital services having a big impact on the stock market, an important part of society and economy, and indeed Internet companies became the stars of the stock market for the next two decades.
For digital services, the more important turning point brought by the Internet is that digital services finally break the boundaries of the enterprise, from the enterprise domain to the social domain. Digital services can become the external port of an enterprise, providing services for users outside the enterprise and digital services outside the enterprise. When digital services can represent enterprises, digital services can become users of digital services, social innovation based on digital services (cross-enterprise) appears, digital services are connected to each other, digital services form an ecological network, digital services form a digital world parallel to the physical world. A typical case is Alipay, which connects and integrates the digital services of multiple banks to provide customers with the digital payment service online. The financial payment network formed by the connection between Alipay and the later wechat Pay has become the infrastructure of China’s cashless society. 数字化转型网www.szhzxw.cn
Digital vs. information
Digitalization, or informatization, this is a question that is often asked, which is a problem caused by the unclear boundary of digitalization and informatization.
Informatization is a kind of digitization, which is built on the basis of LAN, office hardware, enterprise software and data reports. It takes the enterprise itself as the service object and provides services around the internal business process and management within the boundaries of the enterprise.
Digitalization mainly refers to the digitalization in the exponential era, which is based on the Internet/mobile Internet, PC/ smart phone/digital equipment, digital service network, and big data AI. It breaks the boundaries of enterprises and takes external partners/supply chains/customers as the main service objects. By connecting and integrating the external digital service network ecology to provide services for its service objects. (PS: Digital age buzzwords like ecology, connectivity, integration, and boundaries are used here.) 数字化转型网www.szhzxw.cn
The most important debate about digitization is that we use the most advanced software, integrate large models, use the Internet and intelligent hardware, is it digitization or informatization? As we have said before, the core of digital services is users and services, as long as the users of the service remain the same, the service provided remains the same, replacing all the infrastructure can not change the nature of digital services. No matter how advanced the infrastructure is applied, as long as it is still within the boundaries of the enterprise, the Internet is made into a local area network, digital services are isolated/can be brought in but not provided to the outside world, and the enterprise management is the main service object, this digitalization or information behind closed doors is not changed. Don’t you see, there are many enterprises on the line of the most advanced data center, accumulated a large amount of data, only to assist the management of the enterprise management decision-making, only to provide business reports for the department management, the main result is to do the cockpit, build a large screen. 数字化转型网www.szhzxw.cn
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