通讯基本靠喊的地方，是出不了国际化企业的。其实，这种比较夸张的说法表明，在当前全球信息化进程的大背景下，信息化对于一家企业的发展是多么重要，是如今全球企业国际化发展必须具备的。数字化转型网szhzxw.cn
一次愉快的网络购物，足以让买家体验到什么是高效、便捷、优质。而其背后，是强大的信息化系统对内部管理、用户体验进行强大的支撑，看不见的网整合成了这一切。数字化转型网szhzxw.cn
信息化对企业来说，会带来高效的管理、标准化的生产、透明的追溯，很大程度上规避了“人”的模糊性和会犯错的弱点，对于客户来说，它提高了客户的体验，从而增强了满意度。数字化转型网szhzxw.cn
丘立涛，信息管理领域的大咖，获授“2014全国百佳首席信息官”称号，海亮集团的总裁助理兼CIO（首席信息官），海亮集团25周年表彰的“感动人物”。
“信息化产品是管理工具，本身蕴含了世界尖端的管理模式，企业信息化的过程，本身在向国际化蜕变。”短短几年，他用先进的信息化手段编织了一张大网，推动了海亮集团向国际化迈进。数字化转型网szhzxw.cn
一、手机将成为办公助手数字化转型网szhzxw.cn
扫一扫二维码，可以看到蔬果的出生地、运输过程以及销售终端，虽然看似简单的服务，背后的信息化工程是非常庞大的。数字化转型网szhzxw.cn
目前，海亮集团旗下的明康汇农产品的全程追溯体系已经运转得非常成熟了。
在明康汇的门店，如果顾客购买了明康汇自产番茄，扫一扫二维码，那么他能看到这颗番茄的出生地、使用农药情况、农场负责人、采摘运输时间、以及营养价值等等信息，全都一目了然。农产品追溯体系让每一份食物都拥有一份简历、档案。数字化转型网szhzxw.cn
明康汇的生鲜农产品是覆盖整条产业链的，横跨了农业、加工制造业、物流业和零售业等产业。这背后，有十多套信息系统将这些产业一网篮兜了起来，彼此之间数据的流通衔接得天衣无缝。在信息化的支持下，明康汇农产品将于今年六月份对手机订购、送货上门的服务进行试点。经历了整整一年半时间，丘立涛带领团队终于成功完成了这个系统项目。数字化转型网szhzxw.cn
信息化的最终目的是你好，我好，大家好，你便捷，我便捷，大家都便捷。
除了消费者在购买明康汇产品时可享受到信息化带来的便捷外，其实海亮内部，也一直不停地开发信息化工具运用到企业管理中。
最近，丘立涛的团队开发了一系列的手机APP管理软件运用于农产品销售管理。在这个APP中，公司高层管理者在简洁明快的手机界面中，可以选择任何一家明康汇门店，查看该门店每一天派送的产品数量、价格信息，以及物流信息。APP每天还会制作各类数据报表，自动生成每天销量TOP10的门店等等，这些数据都会被系统自动处理完毕，直截了当地呈现在管理者面前。数字化转型网szhzxw.cn
“这节省了许多人力成本，没有信息化，你得请人每天统计这些数据，再分发给管理者，效率较低。信息化未来的方向一定是移动互联，也就是利用智能手机协同办公。”丘立涛说，目前开发的软件中，除了为管理者服务，有些是直接面向一线的业务员，他们可以通过手机随时随地处理各种订单或者其他工作，“手机办公的比例不久会达到50%。”数字化转型网szhzxw.cn
上世纪80年代留学于澳大利亚的丘立涛，曾在澳洲、香港、内地的公司工作过，经历了10多年前国际大企业信息化革命的浪潮。如今，世界许多知名企业已经完成了那一波信息化革命，并还在继续前行。而中国制造业、实体经济企业的信息化进程相对滞后，“信息化是大势所趋，要进入国际舞台竞争，信息化是企业的助力器。”数字化转型网szhzxw.cn
这是国际化企业普遍在做的，也是未来的发展方向，只有跟上了潮流，提高管理、生产效率，企业才谈得上参与国际竞争。丘立涛说，信息化不是门面工程，而是可以实实在在给企业带来效益的产业。数字化转型网szhzxw.cn
二、国际化制造=人+信息化+产品
智能制造与数字化企业平台能助力制造业更上一层楼。处理好人、信息、产品之间的关系，能够挖掘出企业更多的潜力与爆发力。数字化转型网szhzxw.cn
工业领域的市场竞争变得愈发激烈。客户需要新的、高质量的产品，要求以更快的速度交付根据客户要求而定制的产品。因此，企业必须不断提高生产力水平。只有那些能以更少的能源和资源完成产品生产的企业，才能够应对不断增长的成本压力。数字化转型网szhzxw.cn
丘立涛说，信息化不仅能优化管理，更能挖掘制造业新的潜力，提高产品质量、档次，提升客户满意度。信息化手段应用到制造业，说白了就是将虚拟生产和与现实生产环境的融合，能够缩短产品上市时间、提高生产效率和灵活性，帮助工业企业保持在市场上的竞争优势。数字化转型网szhzxw.cn
许多知名企业如西门子、吉利等都将信息化技术融入生产制造中，要增强国际竞争力，信息化是助飞的翅膀。海亮集团的铜加工产业，在丘立涛加盟海亮后，也加镀了一层信息化的“金”。
“信息化在促进生产制造方面，提高效率的成果是惊人的。”在海亮的铜加工厂房内，每一道工序都有电脑“把关”。“我们将几万份产品工艺质量的图纸输入电脑，每一道工序都会检测，如果不合格就返回上一道工序。这比用肉眼和经验判断要准确，而且不会因忙碌、疲惫而产生判断误差。”丘立涛说，这就降低了产品的返厂率，机器代替人眼，纠错率和检查效果都要高许多。
传统的生产中，对于一项工作往往只看到结果，对于其效率高低很难得知，管理者不可能掐着秒表去算每一道工序所花的时间。信息化手段介入后，不仅可以统计工作时间，然后将时间分配到每个流程环节，还可以就此了解每一个人的工作效率，这些数据经过分析后，企业可以很清楚地看到缺陷在哪里，从而进行优化，提升竞争力。数字化转型网szhzxw.cn
同时，信息化的生产，也给客户带来透明的信息。“就像网络购物查看物流信息一样，客户可以随时查询他的订单生产进程。”如此一来，增强了客户的体验，提升了满意率，同时还能让企业通过数据分析及时发现客户关注的问题，从而为客户提供更优质的服务。数字化转型网szhzxw.cn
三、将成立IT共享服务中心
这些信息化项目，只是丘立涛主导项目中的冰山一隅。目前，他有一个崭新的计划正在实施。数字化转型网szhzxw.cn
“很多企业的信息化外包给外单位做，海亮不是这样的，海亮全部自己组建团队做。”这样做是否增加了成本？丘立涛否定了这种看法。
因为，自己组建团队不仅可以在信息化项目后续维护、更新时更加方便，还便于开发属于自己企业个性化的产品，从而具备商业价值。
信息化不仅是单纯为企业服务的，本身还是潜力极其巨大的产业。“海亮的铜加工产业国内顶尖，近年我们为铜加工量身定做的信息化系统，本身也是一种商品，可以转让给同行，从而提升中国铜加工行业的整体水平。”丘立涛说，早年他所在的飞利浦集团全资子公司源迅信息技术有限公司，自主开发的信息化产品80%供内部使用，20%出售，几年后，对外出售的信息化产品反过来占了大部分，IT从业人员也从1万多人扩张到了5万人左右。这种方式可以让企业的信息化可持续发展，保持活力。数字化转型网szhzxw.cn
他将这个理念植入了今天的海亮集团，2015年要实现IT共享（技术）与IT服务（业务）相结合，一个IT共享服务中心即将成立，“集团六大板块公司众多、产业庞大，共享服务中心可以把通用性、共用性的管理职能集中起来，通过信息化大数据分析，提高整个集团的管理效率，节约管理成本。”同时，丘立涛说，鉴于其他企业的经验，今后信息化产品还要引入竞争机制，对内外都是出售的，这样一来可以开辟一个新的营收渠道，另外一方面也用倒逼机制激励我们的IT开发人员要加强自身的能力，增加他们的收入。进而不断提高企业的信息化研发能力和水平。数字化转型网szhzxw.cn
四、后记：
信息化产品都是企业的管理工具，丘立涛正是将许多国际先进的管理理念通过信息产品，植入海亮的管理中。国际化不是口号，而是从实实在在的文化理念、管理理念乃至生产方式和生产水平体现出来的。
自2012年加入海亮以来，他培养的团队已经完成了近百个信息化项目，普遍运用于企业日常信息化管理，以及海亮所涉及的铜加工、农产品、教育、地产、环保等各个领域。作为集团信息化的“大总管”，他天南海北地跑，为信息化发展不遗余力。数字化转型网szhzxw.cn
丘立涛是个特别随和的人，真诚而坦荡，“待会我要去教育集团，下午赶上海。我喜欢信息化行业，就像在玩。你在玩、在旅游，其实也累的，为什么不觉得累呢？因为你在玩嘛！”丘立涛笑着说。数字化转型网szhzxw.cn
他谦和坦荡的处事风格，原来与他的佛教徒身份有关。修学佛法多年的他一直吃素，而且用佛教“自觉觉他、自利利他”的思想管理团队，拓开心量为公众服务，在他的影响下，团队中的不少精英也皈依了佛教，以“众生无边誓愿度”的不疲不累忘我精神投入到事业中去。数字化转型网szhzxw.cn
翻译：
Communication basically rely on Shouting place, is not out of international enterprises. In fact, this exaggerated statement shows how important informatization is to the development of an enterprise in the context of the current global informatization process, which is a must for the international development of global enterprises.数字化转型网szhzxw.cn
A happy online shopping, enough to let the buyer experience what is efficient, convenient, high quality. And behind it, is a powerful information system for internal management, user experience strong support, invisible network integration into all these.数字化转型网szhzxw.cn
For enterprises, informatization will bring efficient management, standardized production and transparent traceability, and to a large extent avoid the ambiguity of “human” and the weakness of making mistakes. For customers, it improves their experience and thus enhances their satisfaction.
Qiu Litao, a big name in the field of information management, was awarded the title of “2014 National Top 100 CIO”, the assistant president and CIO (CIO) of Hailiang Group, and the “Moving figure” awarded by Hailiang Group for its 25th anniversary.数字化转型网szhzxw.cn
“Information-based products are management tools, which contain the world’s cutting-edge management mode. The process of enterprise informatization is itself transforming to internationalization.” In just a few years, he weaves a big net with advanced information means, and pushes Hailiang Group forward to internationalization.数字化转型网szhzxw.cn
Mobile phones will become office assistants
By scanning the QR code, you can see the birthplace, transportation process and sales terminal of vegetables and fruits. Although this seemingly simple service, the informatization project behind it is very huge.数字化转型网szhzxw.cn
At present, Hailiang Group’s full traceability system of Mingkang Hui agricultural products has been running very mature.数字化转型网szhzxw.cn
In a Mingkong store, if a customer buys a Mingkong tomato, he can scan a QR code and see where the tomato was born, how much pesticide was used, who owns the farm, when it was picked and transported, and its nutritional value. The agricultural product traceability system allows every food to have a resume, a file.数字化转型网szhzxw.cn
The fresh agricultural products of Mingkang Hui cover the whole industrial chain, spanning agriculture, processing and manufacturing, logistics and retail industries. Behind this, there are more than a dozen sets of information systems to these industries a net up, the flow of data between each other seamless. With the support of informationization, Mingkanghui Agricultural Products will pilot the service of mobile ordering and home delivery in June this year. After a year and a half, Qiu led the team to successfully complete the system.
The ultimate goal of informatization is hello, I am good, everyone is good, you are convenient, I am convenient, everyone is convenient.数字化转型网szhzxw.cn
In addition to the convenience brought by informatization when consumers buy Mingkang Hui products, Hailiang has been developing informatization tools and applying them to enterprise management.
Recently, Qiu’s team developed a series of mobile APP management software for agricultural product sales management.
In this APP, senior managers of the company can select any Mingkanghui store from the simple and crisp mobile phone interface and check the quantity, price and logistics information of products delivered by the store every day. The APP will also make various data reports every day, automatically generate the TOP10 stores in daily sales, and so on. These data will be automatically processed by the system and presented directly in front of the manager.数字化转型网szhzxw.cn
“It saves a lot of labor costs. Without informationization, you have to have people do these statistics every day and then distribute them to managers, which is less efficient. The future of information technology must be mobile Internet, which means collaborative work with smartphones.” In addition to serving managers, some of the software currently being developed is aimed directly at front-line salesmen, who can handle orders and other work anytime and anywhere through their mobile phones. “The proportion of mobile office will soon reach 50 percent,” Qiu said.数字化转型网szhzxw.cn
Qiu Litao has experienced more than 10 years ago the international big enterprise information revolution.
Studying in Australia in the 1980s, Qiu Litao has worked in companies in Australia, Hong Kong and the mainland, and experienced the wave of informatization revolution in international large enterprises more than 10 years ago. Today, many of the world’s best-known companies have completed that wave of information revolution and are still moving forward. However, the informatization process of China’s manufacturing industry and real economy enterprises is relatively lagging behind. “Informatization is the trend of The Times. To enter the international stage of competition, informatization is the booster of enterprises.”数字化转型网szhzxw.cn
This is what international enterprises are generally doing, and it is also the direction of future development. Only by keeping up with the trend and improving management and production efficiency, can enterprises talk about participating in international competition. Qiu Litao said that informatization is not a facade project, but an industry that can actually bring benefits to enterprises.数字化转型网szhzxw.cn
International manufacturing = people + information + products
Intelligent manufacturing and digital enterprise platform can help the manufacturing industry to a higher level. Dealing with the relationship between good people, information and products can tap more potential and explosive power of the enterprise.
The industrial market is becoming more and more competitive. Customers demand new, high-quality products and demand faster delivery of products tailored to customer requirements. Therefore, enterprises must constantly improve the level of productivity. Only those companies that can produce their products with less energy and resources will be able to cope with rising cost pressures.数字化转型网szhzxw.cn
Qiu said that informatization can not only optimize management, but also tap new potential in manufacturing, improve product quality and grade, and enhance customer satisfaction. To put it bluntly, the application of information means to manufacturing industry is the integration of virtual production and real production environment, which can shorten the time to market, improve production efficiency and flexibility, and help industrial enterprises maintain competitive advantages in the market.数字化转型网szhzxw.cn
Many well-known enterprises, such as Siemens and Geely, have integrated information technology into production and manufacturing. 数字化转型网szhzxw.cn
To enhance international competitiveness, information technology is the wing to help fly. Hailiang Group’s copper processing industry, after Qiu Litao joined Hailiang, also added a layer of information plated “gold”.
“The results of informatization in promoting manufacturing and improving efficiency are amazing.” In Hailiang’s copper processing factory, every process is “checked” by computers. “We put tens of thousands of drawings of the process quality of the product into the computer, and every process is tested, and if it fails, it goes back to the previous process. It is more accurate than judging with the naked eye and experience, and there is no error due to busy and tired. This reduces the return rate of products, and the machine replaces the human eye, with a much higher error correction rate and inspection effect, Qiu said.
In traditional production, only the results of a job are always visible, and its efficiency is hard to know. It is impossible for managers to count the time spent on each process by stopwatch. After the intervention of information means, it can not only count the working time, and then allocate the time to each process link, but also understand the working efficiency of each person. After the analysis of these data, enterprises can clearly see where the defects are, so as to optimize and enhance competitiveness.数字化转型网szhzxw.cn
At the same time, information-based production also brings transparent information to customers. “Just like online shopping to check the logistics information, the customer can check the production progress of his order at any time.” In this way, the customer experience is enhanced, and the satisfaction rate is improved. At the same time, the enterprise can timely discover the problems of customer concern through data analysis, so as to provide customers with better service.
An IT sharing service center will be established
These informationization projects are just the tip of the iceberg in the projects led by Qiu Litao. At the moment, he has a brand new plan in place.
“Many enterprises outsource information to foreign units to do, Hailiang is not so, Hailiang all set up their own team to do.” Does this add to the cost? Mr. Qiu rejects that view.数字化转型网szhzxw.cn
Because, the establishment of a team can not only be more convenient in the follow-up maintenance and update of information projects, but also facilitate the development of their own personalized products, so as to have commercial value.
Informatization is not only a simple service for enterprises, but also a huge potential industry.
“Hailiang’s copper processing industry is the top in China. In recent years, our customized information system for copper processing is itself a kind of commodity. Which can be transferred to peers, thus improving the overall level of China’s copper processing industry.” Qiu said that in the early years, Yuan Xun Information Technology Co., LTD., a wholly-owned subsidiary of Philips. Where he worked, developed 80% of the information products for internal use and 20% for sale. A few years later, the information products sold externally accounted for the majority. And the number of IT employees also expanded from more than 10,000 to about 50,000. This way can make the enterprise information sustainable development, maintain vitality.
He planted this idea into today’s Hailiang Group. In 2015, to realize the combination of IT sharing (technology) and IT services (business), an IT sharing service center will be set up. “There are many companies in the six sectors of the group, and the industry is huge. Improve management efficiency across the group and save management costs.” At the same time, Qiu said, in view of the experience of other enterprises. In the future informatization products will be introduced a competition mechanism, both internal and external sales. So as to open up a new revenue channel, on the other hand, we will also use the force mechanism to encourage our IT developers to strengthen their own capabilities, increase their income. And constantly improve the enterprise information research and development ability and level.数字化转型网szhzxw.cn
Postscript:数字化转型网szhzxw.cn
Information products are all management tools of enterprises. It is precisely through information products that Qiu Litao implants many international advanced management concepts into the management of Hailiang. Internationalization is not a slogan, but reflected from the actual cultural concept, management concept and even production mode and production level.
Since he joined Hailiang in 2012, the team he trained has completed nearly 100 informatization projects. Which are widely used in daily informatization management of enterprises. As well as various fields involved in Hailiang such as copper processing, agricultural products, education, real estate and environmental protection. As the “general manager” of the group informatization, he ran everywhere and spared no effort for the development of informatization.数字化转型网szhzxw.cn
Qiu Litao is a particularly easygoing person, sincere and magnanimous. “Later I will go to the education group, in the afternoon to the sea. I like the information industry, just like playing. You are playing, traveling, in fact, also tired, why not feel tired? Because you’re playing!” Mr. Qiu said with a smile.
His modest and unpretentious style of doing things turned out to have something to do with his Buddhist identity. After studying Buddhism for many years, he has been a vegetarian. And uses the Buddhist idea of “conscious awareness of others, self-interest and altruism” to manage the team and serve the public happily. Under his influence, many elites in the team have also converted to Buddhism and devoted themselves to their careers with the spirit of “boundless commitment of living beings”.数字化转型网szhzxw.cn
本文由数字化转型网（www.szhzxw.cn）转载而成，来源：海亮集团；编辑/翻译：数字化转型网宁檬树。
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